Bechtle Sucks Customer Reviews and Feedback

From Everything.Sucks

Bechtle AG is the largest IT system house in Germany with 70 locations in the D-A-CH region and trading companies in 14 European countries. The business model combines IT services with the direct sale of IT products. The focus is on trading in hardware and software as well as the operation and maintenance of IT infrastructure for industrial customers and public-sector clients. A survey conducted b


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Former Employee - Anonymous Employee says

"The business is divided between the young who are keen to work and earn the money and the old school team members who earn off the back of others. The managers simply sit back and let the orders roll in as they have got good accounts who order regularly. The younger team members don’t have such a luxury and have to hard sell to get the sales in. HR is a joke, contracts never updated. HR is run by one person who is rarely in the office (but that’s another story) Accounts team do very little work, speak to you like they are high and mighty and have no respect for what anyone else does. Sadly the customer services dept is poorly run and I lost count of how many times my customers complained that they were waiting too long for a response from them. IT support team are difficult to get hold of and spend their days playing games on their computers."

Former Employee - Account Manager says

"Management are have to control. Everything is controlled from HQ in Germany. UK MD is a Muppet on strings. Doesnt understand how to be a manager and look after staff."

Current Employee - Account Manager says

"Everything is terrible. The company strangles the employees with stupid rules. The Managers are so bad, they benefit their friends or family but not the best employeesa. HR is totally a mess. Credit Dept is terrible to work to. Marketing people just do nothing. The salary is a joke. The people is focused on their own figures and not on the company results. They do not collaborate with each at all. Employees talk in riddles, they don't clearly speak about deals to prevent another employee to steal their own customer. If you want to read an old entry in the CRM you wont understand a word on purpose."

Current Employee - IT - Security Technical Support Engineer says

"Low pay No advancement possibilities No further education possibilities"

Former Employee - Marketing says

"- not recognition of young talent, especially when they are willing to grow - lack of good leadership - hierarchal management style - very low payment"

Former Employee - Anonymous Employee says

"Currently collaboration between the different Teams has a lot of room for improvements. I feel the Management currently struggles to utilise the full potential of there teams. Most Managers look more on there Personal Achievement rather then doing what a Manager should do. Developing, Supporting, Coaching and Mentoring doesn't seem to be a number one priority."

Account Manager says

"The payment is very poor for this kind of work >50 hours a week doing just account management and some presales consulting."

Former Employee - Account Manager says

"Would complain about team management but it's the same in any sales office, you get the senior roles through either longevity or decent sales performance. They either don't manage at all, or micro (and time) manage. The pay structure is far behind competitors, although they have addressed this it is still insufficient given the industry is experiencing somewhat of a boom. Plenty of companies offer 25k as a start with mobile/laptop/car. Although in some aspects of the job being part of a large group is beneficial (especially when dealing with larger/international clients) it's proven to be a hindrance on more occasions. It's a dynamic industry with acquisitions/mergers happening on a weekly basis so there is a danger of being left behind. As a result new roles/progression is non-existent. There is a distinct split in the company with the old guard having a detrimental affect on moral of younger/newer employees. They have somewhat of a monopoly on accounts/leads and it creates hard feelings among newer account managers who still have the hunger to hunt."


"The toilet stinks, Men in the building behave like pigs, and defecate on the seat....uh disgusting. The pipes arent well fixed as well... The project itself is underinvested, and I hope they get better :)"

Former Employee - Anonymous Employee says

"slow in absorbing modern technology"

IT Support (Former Employee) says

"Diese Firma ist auf keinen Fall weiter zu Empfehlen und muss unbedingt vermieden werden."

Comercial de ventas (Former Employee) says

"Una multinacional alemana que no quiere profesionales trabajando en la empresa, tan sólo buscan empleados que no molesten ni den ideas, aunque no tengan ni idea de lo que hacen, tan sólo los trepas que hacen la pelota a los directivos son los que viven bien. Cons: No ascenderás nunca ni tendrás aumento de sueldo, sólo de objetivos"

IT-Techniker (Former Employee) says

"Arbeit, Kollegen, Vorgesetzte, Ausstattung, Umgang."

Service Desk Agent (Former Employee) says

"Wegwerfmentalität im Umgang mit Zeitarbeitern."

System Engineer (Former Employee) says

"Systemhaus in Karlsruhe weit unter Durchschnitt, die Prinzipien der Holding werden nicht befolgt."

Junior Account Manager (Former Employee) says

"Sehr gute Produktpalette, sonst nur absatzgetrickert."

IT-Consultant (Former Employee) says

"Im Grunde dreht sich alles um dein Gehalt, andere Sonderleistungen gibt es nicht."

Pre-Sales Technical Consultant (Former Employee) says

"Avoid this employer if you are not a fan of sales-centric environments. Management is nominally flat but with strange appendages to accompany long-serving staff members. As a result, there is little room for progression and a strong demarcation between "old hands" and the new recruits expected to do most of the grunt work. Favouritism and special treatment abounds."

Commercial (Current Employee) says

"une journée typique consiste a gérer les demandes de clients (devis, suivi livraisons, litige, recouvrement, négocier les prix avec les fournisseurs), rechercher et répondre aux A.O. Cons: les horaires fixes et la sédentarité"

(IT) says

"Viele Meetings gehabt."

Consultant (Current Employee) says

"- Company with family atmosphere"

Business Developer (Current Employee) says

"Environnement de travail familial, agréable,"

1.Level Support (Former Employee) says

"Gutes Aebeitsklima"

Administrativa departamento de compras (Former Employee) says

"Buen ambiente de trabajo aunque bastante competitivo."

Dominik Sch. says

"Hier kann man gebrauchten IT Schrott für viel Geld kaufen. Mitarbeiter äusserst "seriös". Nie wieder!!!!"

Mehmet says

"Überteuerte Preise, monatelange Lieferverzögerungen bei fast jeder Bestellung, Service hilft kaum... Ein "IT-Zukunftspartner" sollte zuverlässiger sein" is a non-profit organization and communications forum for social activism. This website allows users a voice to share their point of view online about what sucks in the world.

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